Legal
Privacy Policy
This policy describes how MotorCo collects, uses, stores, and protects your personal information when you use the motorco.lk platform. Please read it carefully.
1. Introduction
MotorCo ("we", "us", or "our") operates motorco.lk, a Sri Lankan online marketplace for buying and selling vehicles, auto parts, and automotive services. We are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains what data we collect, how we use it, and your rights regarding that data. By using MotorCo, you consent to the practices described in this policy.
2. Information We Collect
We collect information you provide directly and information generated by your use of our platform:
Account & Registration Data
Full name, email address, phone number, password, and account type.
Business Data
For dealer accounts: company name, business registration number, business address, physical location, and website URL.
Listing Data
Vehicle details (make, model, year, mileage, condition, price), product listings, service offerings, uploaded images, and listing history.
Communication Data
Inquiry messages sent between buyers, sellers, and dealers through our platform.
Profile Data
Optional profile photo and social media handles if you choose to provide them.
Usage Data
Pages visited, listing views, search queries, and timestamps of activity. This data is collected automatically when you use our platform.
3. How We Use Your Information
We use the information we collect to:
- Create and manage your account and provide our marketplace services
- Display your listings to potential buyers
- Facilitate inquiries and communications between buyers and sellers
- Enable our review and rating system
- Provide listing performance insights to sellers and dealers
- Verify dealer registrations and review listings before publication
- Send transactional notifications related to your account activity
- Detect and prevent fraudulent activity and enforce our Terms & Conditions
- Improve platform performance, features, and user experience
- Comply with applicable Sri Lankan laws and legal obligations
6. Data Security
We take the security of your data seriously and implement appropriate technical and organisational measures, including:
- Passwords are stored using industry-standard one-way encryption. We never store plain-text passwords
- All data transmission is encrypted in transit
- We use short-lived session tokens for authentication
- Role-based access controls limit what each account type can access
- Uploaded files are stored securely with our cloud storage provider
While we apply industry-standard protections, no system is completely immune to breaches. You are responsible for keeping your account credentials confidential and signing out on shared devices.
7. Data Retention
We retain your personal information for as long as your account is active or as needed to provide our services. If you request account deletion, we will remove your personal data from our active systems within a reasonable time, except where retention is required by law or necessary to resolve disputes. Aggregated and anonymised usage statistics may be retained after account deletion.
8. Your Rights
You have the right to:
- Access: request a copy of the personal data we hold about you
- Correction: update or correct inaccurate information through your account settings
- Deletion: request that your account and personal data be deleted
- Opt-out: unsubscribe from marketing communications at any time
- Portability: request your data in a portable format
To exercise any of these rights, please contact us at [email protected].
9. Third-Party Links & Services
MotorCo may contain links to external websites, or dealer profiles may reference third-party businesses. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any external sites you visit. We use third-party cloud services for file storage and infrastructure; their respective privacy policies govern their use of data.
10. Children's Privacy
MotorCo is not directed at children under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has created an account on our platform, please contact us and we will take appropriate action to remove the account and associated data.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify registered users by email. Your continued use of MotorCo after any changes constitutes your acceptance of the updated policy.
12. Contact Us
If you have any questions or requests regarding this Privacy Policy, please contact us:
Email: [email protected]
Website: motorco.lk
© 2026 MotorCo. All rights reserved.